Frequently Asked Questions
How are the designs printed?
Designs are printed on the highest quality media by the boutique service Printful, with locations in California, North Carolina, and Latvia. Printful was chosen because of durability and quality of their prints and garments, along with professional customer service. You can have confidence knowing the team is fulfilling your order.
How secure is my purchase?
All orders are processed using the best security practices. The shopping cart is powered by WooCommerce, industry leaders for building backends for online shopping carts, and all transactions are handled by the most trusted online payment processors: Braintree, Stripe, and PayPal. All transactions meet high security standards as well as payment fraud protection. We accept Visa, Mastercard, Discover, American Express and Diners Club.
How long will it take to receive my order?
Orders usually ship within 2-7 business days. Delivery time depends on the type of shipping selected at purchase. International orders generally require 1 to 2 weeks for delivery, and for some locations up to 12 weeks.
For more info, read the shipping policy.
What is your return and exchange policy?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense. However since items are printed per order exchanges cannot be offered for sizing, color or a change of mind. For more info, read the official return policy.